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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I tried to register and it happens some how that i have 3

Customer Question

i tried to register and it happens some how that i have 3 subscriptions. Don't need 3 as i only have one computer and all 3 say tha it expiry is in 2017, but it will not accept any of the license code. WHY?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HP computer and i have windows 10
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: my computer keeps FREEZING when i go into email and click on a program.
Submitted: 10 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 10 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this. Is the license code for your Windows OS?

Customer: replied 10 months ago.
no, just return all 3 of my money that i paid for these 3 subscriptions. you were no help at all and if i don't get a reply BBB will love to hear from me.
Customer: replied 10 months ago.
you asked for it, i will alert my bank.