How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I cannot get into gmail. I followed all the questions,

Customer Question

I cannot get into gmail. I followed all the questions, entered the codes and still can't get in.
JA: How long have you had this issue with your Gmail account?
Customer: 3 weeks
JA: Have you installed any updates recently?
Customer: Not that I know of.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No. I just want to get into my emails
Submitted: 8 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 8 months ago.

Dear Client,

thank you very much for your question. My name is***** and I will be assisting you today.

Can you please let me know the exact error you are receiving when you try to log into Gmail? Did the verification process finish just fine or did it tell you that they cannot verify you at the very end of the process?

Thanks for your patience and best regards,

Lorenz Vauck

Expert:  Lorenz Vauck replied 8 months ago.

Dear Client,

I hope you are doing fine and I am looking forward to your feedback, so that I can help you to resolve your problem to your satisfaction.

Thank you very much and best regards,

Lorenz Vauck