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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I Made a BIG mistake, in cleaning out my comp. I said to

Customer Question

I Made a BIG mistake , in cleaning out my comp. I said to clean out Apps, well they cleared out ALL of them now its a mess & we cant get on to our old programs HELP HELP lol
JA: What kind of computer do you have?
Customer: Desk top. HP
JA: Have you installed any updates recently?
Customer: Just my Husband tryingg to get on Pogo & he had to open a new Acct. He was on mine but I cant get on anything except our Bank. I really made a mess
JA: Anything else you want the computer expert to know before I connect you?
Customer: Im not sure, we are not Pro,s But if I could get my apps back we could get our programs back, what do I Do ? is it possable to get the apps back they are still in the Waste basket to Delete , I Know its a mess
Submitted: 8 months ago.
Category: Computer
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

Do you have a backup of the computer to recover from?

Expert:  Pete replied 8 months ago.

What version of Windows are you using?

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