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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have tried 10 differnt new passwords and they have all

Customer Question

I have tried 10 differnt new passwords and they have all been rejected. yes i have used capitals mixed with numbers and lowert case letters.
JA: When did you last reset your username and password?
Customer: About 28 hours ago.
JA: Have you installed any updates recently?
Customer: Windows 10.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Computer
Expert:  Martin replied 8 months ago.

Hello and welcome.

Are you stuck on the Windows logon screen?

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