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Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following details.
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?
What happens when you try to open Google chrome?
Thank youNote : - If you are getting pop up message regarding secure remote assistance offer you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.
Please answer my above questions so that i can help you better.
Reply using the box below
You mean when you try to open Google chrome it doesn't show any signs of opening or it flashes and closes immediately.
May I remote access to your PC and check the issue you are facing directly. It’s secure and also you can see what all I am doing in the PC. Let me know so that I can give you the link to do that.
Checking to see whether you still need help.
Hello, it seems John has opted out of assisting you wtih this, please let me know when you're available I could help you get this resolved.