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The keyboard does not light up. is there a way to turn it on

Customer Question
the keyboard does not light...
the keyboard does not light up. is there a way to turn it on and off?
JA: What's the make and model of your computer? And have you had problems with this keyboard in the past?
Customer: ideapad4
JA: Have you installed any updates recently?
Customer: just bought it and was setting it up
JA: Anything else you want the computer expert to know before I connect you?
Customer: backlit keyboard does not light up
Submitted: 1 year ago.Category: Computer
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Answered in 5 minutes by:
10/29/2016
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,672
Experience: B.Sc. Computer Science with Honors
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

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Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

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Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

is the model Ideapad S400?

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Customer reply replied 1 year ago
model name is 80SA
Customer reply replied 1 year ago
Lenovo ideapad FLEX 4-1470
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

can you explain the problem a bit more in detail about the keyboard.

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Customer reply replied 1 year ago
the backlit keyboard does not light up
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

did you make and changes on the settings or ran any windows update?

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Customer reply replied 1 year ago
no
Customer reply replied 1 year ago
just bought the computer. only ran the setup
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

Do you have a small KB backlight icon on your spacebar?

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Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

press FN + SPACE together the back-light with turn on if this model has a back light function.

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Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

let me know if you have any question.

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Customer reply replied 1 year ago
there is an icon on the left side of the spacebar
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

good that means it has the function

Press and hold down the Fn key and then hit the space bar once it should lit the back-light.

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Customer reply replied 1 year ago
it worked. thank you
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

I hope I’ve provided the information you were seeking. If you have any question feel free to ask. Please provide a rating for the service, effort and the time by clicking on the stars located in the upper right corner of the page. Thank you

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Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

Is there anything else i may assist you with?

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Michelle
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,672
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Experience: B.Sc. Computer Science with Honors

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