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Russell H.
Russell H., Computer Systems Expert
Category: Computer
Satisfied Customers: 10921
Experience:  13+ years experience
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Need customer service. Ordered the wrong item, want to

Customer Question

Need customer service. Ordered the wrong item, want to reorder and send back wrong item!! HELP!! Phone number?
JA: What kind of computer do you have?
Customer: An HP but it's for my husband and he's not on the internet
JA: Have you installed any updates recently?
Customer: It's not for my computer it's for his, it's older and not on the internet
JA: Anything else you want the computer expert to know before I connect you?
Customer: That's it. Hope you can help!!!
Submitted: 9 months ago.
Category: Computer
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide

the right answer to your question.

Please tell me, where (or what website) did you buy the HP from ?

Customer: replied 9 months ago.
It has nothing to do with the computer. I need a customer service number for Phantom Efx games. Need to return the order and reorder what my husband wants!
Customer: replied 9 months ago.
Did u read my response?
Expert:  Russell H. replied 9 months ago.

Yes, I am now reading it...

Customer: replied 9 months ago.
NO!! You are not helping at all.
Expert:  Russell H. replied 9 months ago.

Supposedly that number is


(note: their HQ is in Iowa, and 319 is an Iowa area code) says one source (unofficially).

Does this work?

Expert:  Russell H. replied 9 months ago.

Assuming that the information I found for you was indeed useful, since I have not heard back from you, I would like to ask for a rating for my answer. A five-star rating would be appreciated! Thanks.

(If the information by some mischance wasn't true when you tried it, please let me know, and I will make it up to you.)