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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I went overseas I was locked out of my mail at I am

Customer Question

When I went overseas I was locked out of my mail at***@******.*** I am having trouble resetting my password & have had a number of goes can you help Also why did this happen?
JA: When did you last reset your username and password?
Customer: a few minutes ago
JA: Have you installed any updates recently?
Customer: yesterday
JA: Anything else you want the computer expert to know before I connect you?
Customer: I now have a mess of passwords & don't know what now works anymore
Submitted: 11 months ago.
Category: Computer
Expert:  GeekGal replied 11 months ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. Please give me just a moment to review your question.

Expert:  GeekGal replied 11 months ago.

Do you still have the phone number ending in 08? Is it a cell phone or a land line? If it is a cell phone and you still have it I can have a security code sent to it. I will need you to provide the code as soon as you get it. Please advise.