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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I had a new battery installed in my Galaxy tab 2 and it is

Customer Question

I had a new battery installed in my Galaxy tab 2 and it is charged but I cannot get the internet. It says connect to your server.
JA: How much experience do you have with this particular machine?
Customer: I have had the tablet for 3-4 years.
JA: Have you installed any updates recently?
Customer: Nope, the new battery was installed yesterday. I let it run down completely and then charged it for 10 hours.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Settings shows that my wifi is on but I cannot access sites like BBC iplayer radio.
Submitted: 10 months ago.
Category: Computer
Expert:  Richard replied 10 months ago.

Hi there and welcome

If you go to settings, wifi, does it show you as connected to your wifi network?