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thank you very much for your question. My name is***** and I will try to help you as quick possible.
This is a so called "socket error", usually caused by a firewall or malware which is blocking ports. Could I possibly connect to your machine to analyze the problem directly and fix it for you?
Thanks for your patience and best regards,
Are you still there? I would really like to help you and look forward to your reply. Thank you very much.