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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just emailed you and don't want to pay $5.. I received a

Customer Question

i just emailed you and don't want to pay $5.. I received a welcome email yesterday to***@******.*** and now it can't find me
JA: Just to clarify, what email service provider are you using?
Customer: aol
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I can't pay $5 on the computer - why can't I receive some free help
JA: The Computer Technician's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.
Customer: just signed up yesterday and thought you were legit this doesn't help me - if I signed up and received a welcome message why can't someone see what happened to my email
Submitted: 11 months ago.
Category: Computer
Expert:  Kris R replied 11 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kelly Scriven replied 10 months ago.

Hello, my name is ***** ***** I would like to try to assist you.

Can you please let me know what you are needing help with? Unfortunately, there isn't any way for me to see your email.

Please let me know.


Customer: replied 10 months ago.
I hope I am not paying again. I just signed up two days ago received a welcome email and now it is unable to find my email by user name or my last name.***@******.***
Expert:  IT Miro replied 10 months ago.

Hello! My name is*****

Please note that you have reached JustAnswer - online paid question-and-answer website where you can ask questions and get them answered by verified Experts.

I am a Computer Expert who can assist you with any computer-related issue, including the AOL Mail issue. If you would like my assistance, please confirm by sending me a new reply.

IT Miro