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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Help!!! short cut to incoming email says I have to log in. I

Customer Question

Help!!! short cut to incoming email says I have to log in. I don't. I never do/have. I have a Vet apt. tomorrow - I don't know what time because I can't see the email they sent telling me what time. JA: Have you tried having password ***** directions emailed to you? Customer: I don't want a password. I expect to click on short cut and have it appear. JA: Have you installed any updates recently? Customer: cell phone (**********) used to install cable card in TIVO Romio. JA: Anything else you want the computer expert to know before I connect you? Customer: How to fix this right now would be helpful. I'm mid- 70's and think electric ice maker is nifty and new.

Submitted: 10 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 10 months ago.


I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can you please confirm your email address?

Is your cell phone able to receive text messages?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  IT Miro replied 10 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Please tell me if you still require assistance with accessing your e-mails?

I am awaiting your reply.

IT Miro