How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

The PIN i had set up for my laptop with Windows 10 was some

Customer Question

The PIN i had set up for my laptop with Windows 10 was some how changed and I cannot get in. Any suggestions?
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Toshiba windows 10
JA: Have you installed any updates recently?
Customer: the lap top came with Windows 7..I got a free upgrade to windows 10 a few months ago. I set it up was working well until the pin stopped working
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 8 months ago.


I'm sorry about the issue. What's the error or message?

When it ask for the PIN, click on some Sign-in options / icons below it, then does it show the Password *****? Does it show a user name?

Does it show an email address? If yes, what is that email address?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 8 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Related Computer Questions