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Jennifer French
Jennifer French, Computer Support Specialist
Category: Computer
Satisfied Customers: 132
Experience:  Owner at Down Home Technical Solutions
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It will not work win will not come up i no there is a way to

Customer Question

it will not work win will not come up i no there is a way to bring up back but
JA: What kind of computer do you have?
Customer: Gatway
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: i just would like to no what to push like f1 to f12 to go back i am losing it iam 74 years.
Submitted: 11 months ago.
Category: Computer
Expert:  Jennifer French replied 11 months ago.

Hello! My name is ***** ***** I will be the expert assisting you today.

Do you know the model number is ***** your Gateway so I can give you the correct information?

You stated Windows won't come up. What happens when you turn it on? Does it just sit there or does it give you an error?