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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I received a message that my computer was blocked. I have

Customer Question

I received a message that my computer was blocked
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: I have windows10 not sure about model
JA: Have you installed any updates recently?
Customer: yes when they have appeared to do so
JA: Anything else you want the computer expert to know before I connect you?
Customer: no just that they are saying my information is going on line
Submitted: 11 months ago.
Category: Computer
Expert:  Bryan replied 11 months ago.

Hi, and thank you for your question. My name is ***** ***** I'll be assisting you today.

Just to clarify, are you receiving this popup/alert on your browser now? If so, are you using Internet Explorer, Chrome or Firefox as your browser?

Please reply back using the box below, and then we will continue further.