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Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
I'm sorry about the issue, Please follow he step by step instructions in the link below :
let me know the results
Please follow the instructions by clicking on the link below :
Do you see settings ? if yes please click on it
You should see this in your browser, click on the roboform icon and In "Options / settings click on Security click "Set Master Password, Mass Protect/Unprotect" button, click "I forgot it!" button and follow the instructions.
Has everything worked out please?
Do you still need help ?
Do you still need help please?