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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Will not allow me to log in im trying to make a new account

Customer Question

will not allow me to log in im trying to make a new account as the others dont exist any longer
JA: Have you tried having password ***** directions emailed to you?
Customer: no i just want to get new account and password ***** up
JA: Have you installed any updates recently?
Customer: yes last night i tried at safetransitions thats where i work
JA: Anything else you want the computer expert to know before I connect you?
Customer: i am noe computer saavy at all
Submitted: 10 months ago.
Category: Computer
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you tell me please, for which email service is this? eg: Hotmail, Gmail, Yahoo?

And how do you access it? Via an internet browser? Or via an email program such as outlook 2016?

Please let me know