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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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WHEN I ATTEMPT TO GET ON GOOGLE IT TELLS ME IT CANNOT FIND

Customer Question

WHEN I ATTEMPT TO GET ON GOOGLE IT TELLS ME IT CANNOT FIND MY FILE
JA: What kind of computer do you have?
Customer: PC
JA: Have you installed any updates recently?
Customer: YES, GOOGLE, I-TUNES
JA: Anything else you want the computer expert to know before I connect you?
Customer: IT DOES SHOW MY GOOGLE ACCOUNT NAME & PASSWORD
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Is it Gmail email account issue?

Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 11 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,