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Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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I bought acrobat 9 several years ago and still have the

Customer Question

I bought acrobat 9 several years ago and still have the disc. My old computer stopped working. I tried to install this on my nw computer and am having trouble with the serial number entry in the first steps of installation.
Submitted: 12 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 12 months ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 12 months ago.

What OS (Operating System) does your NEW computer have?

Acrobat 9, wont work on newer computers, or newer OS's.

So, that may be the reason that your new computer wont take the Acrobat 9.


YOu might be forced into purchasing a newer version of Acrobat9.

Acrobat 9 wont work on Windows 8 or windows 10.

And it doenst work very well on Windows 7 either.

It was designed to work on Windows XP, as it is fairly old.

Expert:  Quiksilver07070 replied 12 months ago.

So, what is your OS on your new computer you have now?