How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Cant sign on...lock out. Note book Try in sign

Customer Question

cant sign on...lock out
JA: What kind of computer do you have?
Customer: note book
JA: Have you installed any updates recently?
Customer: no..try in sign up for email
JA: Anything else you want the computer expert to know before I connect you?
Customer: my wife want to take it back to the store...dont know what to do..she has a
Submitted: 11 months ago.
Category: Computer
Expert:  Byron replied 11 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the email address that is displayed on the Windows login screen?