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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Q: Is a US software company allowed to block access to a

Customer Question

Q: Is a US software company allowed to block access to a file on my computer by
hi jacking my file reading attempt and requesting that companies software to be down loaded.
When trying to open my file I got this message with no way to cancel it:
Multiple files are bound together in this PDF package
Adobe recommends using Adobe Reader or Adobe Acrobat Version 8 or later contained in a PDF package. By updating to the latest version, you"ll the following benefits........
Don't have the latest version of Adobe Reader ?
Click here to download the latest version of Adobe Reader 8.... "The PDF file was generated with Sumatra and with PDFbinder.The criminal act is that I could not access the file, it was blocked.I took a screen shot of the message waiting for an email upload address.
Submitted: 10 months ago.
Category: Computer
Expert:  Tim replied 10 months ago.

Hey there, I'm Tim, please explain more.....But if it is a PDF, you would need a pdf reader, which adobe makes, so do other companies, does not sound illegal at all.