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I'm sorry about the issue, please go to Adobe accounts page and sign in with your Adobe ID (Your email address) and password. Choose Plans & Products > View all > Products > View your products. then you will find your Lightroom serial number.
If Lightroom software is not listed in your account, You will need to contact adobe support : contact us.
Let me know if you need further help
The only solution to find or get a new serial number is by contacting Adobe customer support, please login to your Adobe account then click on the link below to contact them :
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