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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Password is not working on login, its not on, possibly

Customer Question

password ***** ***** working on login
JA: Do you know if caps lock is on or num lock isn't on?
Customer: its not on
JA: Have you installed any updates recently?
Customer: possibly automatically had to sjut down for storms and upon restart it is not working
JA: Anything else you want the computer expert to know before I connect you?
Customer: Any charges?
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.


I'm sorry about the issue. What's the error or message?

What's the model of your computer? Is it a desktop or laptop?

Do you have windows xp, vista, or 7, or 8, 10?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,