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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot open my email, explorer, no, currently have

Customer Question

I cannot open my email
JA: Just to clarify, what email service provider are you using?
Customer: explorer
JA: Have you installed any updates recently?
Customer: no, currently have Microsoft 10
JA: Anything else you want the computer expert to know before I connect you?
Customer: only wish to be able to use my email service
Submitted: 9 months ago.
Category: Computer
Expert:  Isaac Franklin replied 9 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 9 months ago.

Please clarify what you mean by cant open your email? Individual messages? The email icon on your computer

wont load and open?

What does the end of our email end in? @gmail, outlook, sbcglobal etc?

Are you using the web browser to open mail or envelop on your windows 10 email client?

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