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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I do not want to install updates. I am not sure if I pressed

Customer Question

I do not want to install updates. I am not sure if I pressed any of 4 options. If not, I still cannot get the page off screen.
JA: How much experience do you have with this particular machine?
Customer: Medium.
JA: Have you installed any updates recently?
Customer: No updates. Kindle was last download.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No thank you. I just need to close the page and know I did not press for any updates just before this call.
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

Which model Kindle do you have?