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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a DELL about 2 years old. The icons on my desktop

Customer Question

I have a DELL about 2 years old. The icons on my desktop stayed where I put them. Then I bought a larger monitor and the icons started moving around every time I saved something on the desktop etc. Today I put back my old monitor and the same thing happens. I place an icon I have about 50 icons on my desktop and I am aware this could be the issue. I am pretty tech savvy so I do not need ideas like (save stuff in folders). Please only answer if you really feel you know what is going on here? I tried changing the resolution etc. So please only answer if you have come across this issue before and know what is happening. Thanks, R

I am off to bed. Just email, if you know what is wrong

Submitted: 9 months ago.
Category: Computer
Expert:  Bhavik Joshi replied 9 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 9 months ago.

Hi Ron,

Please see below document which is having a screen shot of a setting change which you need to do to fix this problem.

I am pretty sure that this will fix your problem. Please let me know how it goes after doing this fix. I would be waiting for your response.

Customer: replied 9 months ago.

Bhavok, no this is not the problem. I do not have auto-arrange activated. I can put the icons wherever I want. They stay for a while. But than at some point they jump somewhere else. Please refer my question to another expert. As I said, I know most of the basic stuff to try (even changing the monitor resolution), but nothing solves the problem. thanks

Expert:  Bhavik Joshi replied 9 months ago.

Alright !! I am opting out.

Good Luck !!

Expert:  Byron replied 9 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

If this is Windows 10

try this and let me know if it works for you:

Right-click on the Desktop and choose Personalize
click on Themes
click on Desktop icon settings
uncheck the box for "Allow themes to change desktop icons"
click apply then ok

Customer: replied 9 months ago.

Byron, Windows 7 but I cannot upgrade because a program I use all the time is PD-4, I believe requires this. See screen shot of my desktop. FYI, I do use a personal photo as my desktop background. Thanks R

(see attached)

Expert:  Byron replied 9 months ago.

Hi. Any change after applying those settings?

Customer: replied 9 months ago.

No, Byron, they stlll move all over my desktop as by magic.

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