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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I forgot my apple id password and I want to transfer my

Customer Question

I forgot my apple id password ***** I want to transfer my phone to my grandfather
JA: When did you last reset your Apple ID or password?
Customer: IDK I thoug just a minute
JA: Have you installed any updates recently?
Customer: 9/28/15 Im the mom I'm trying to help my son do this for his gpop
JA: Anything else you want the computer expert to know before I connect you?
Customer: No I just want to be able to strip down his phone for my father to have
Submitted: 11 months ago.
Category: Computer
Expert:  Isaac Franklin replied 11 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 11 months ago.

What exact make/model is your phone?

Are you trying to factory restore the phone?