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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do I update my yahoo account? about a month, none for

Customer Question

How do I update my yahoo account?
JA: How long have you had this issue with your Yahoo account?
Customer: about a month
JA: Have you installed any updates recently?
Customer: none for yahoo
JA: Anything else you want the computer expert to know before I connect you?
Customer: Nothing other than I am lucky I can log in correctly
Submitted: 10 months ago.
Category: Computer
Expert:  ChrisC replied 10 months ago.

Hi, my name is ***** ***** welcome to JustAnswer!

When you say "update your Yahoo account," what exactly do you mean?

Expert:  Viet - Computer Tech replied 10 months ago.


I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 10 months ago.
Never mind I will ask some one I know, this is just another money pit!
Expert:  Viet - Computer Tech replied 10 months ago.

I'm sorry; we guarantee our service, so don't worry. Can I connect remotely to your computer and fix this issue directly and quickly for you now?

Customer: replied 10 months ago.
No, I will get someone I know and trust to help with my issue, I have lost enough money to people saying they would fix mY pc
Expert:  Viet - Computer Tech replied 10 months ago.

We have an A+ service rating at the Business Bureau website:

, and we guarantee our service. Otherwise, we will cancel this for you. Thank you,

Customer: replied 10 months ago.
Please cancel