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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer keeps shutting down on its own, 64 bits and the

Customer Question

my computer keeps shutting down on its own
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: 64 bits and the make is Acer Aspire
JA: Have you installed any updates recently?
Customer: No its on Automatic update
JA: Anything else you want the computer expert to know before I connect you?
Customer: no that s just all the shutting down problem i was thinking its the fan or over heat
Submitted: 11 months ago.
Category: Computer
Expert:  Richard replied 11 months ago.

Hi there and welcome

Can you tel me the version of windows you are using please

and when it shuts down, does it just switch off instantly? Or shuts down like if you choose to shut down from the menu?