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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can not login to my account it tells me no moden found on

Customer Question

i can not login to my account it tells me no moden found on computer
JA: Have you tried having password ***** directions emailed to you?
Customer: no i do not want to reset my password
JA: Have you installed any updates recently?
Customer: no but you did
JA: Anything else you want the computer expert to know before I connect you?
Customer: i would like to take with them on the phone my number is(###) ###-####
Submitted: 9 months ago.
Category: Computer
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

What is the exact message you receive about the modem?