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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am blocked out on my computer. I'm using my laptop I need

Customer Question

I am blocked out on my computer. I'm using my laptop I need a toll free # to call so that a tech can walk me thru the process to unlock my computer. It is saying I need a password ***** user name I don't have one. HELP Millie
Submitted: 10 months ago.
Category: Computer
Expert:  ChrisC replied 10 months ago.

Hi Millie, my name is ***** ***** welcome to JustAnswer!

What you're seeing on the screen there is not a legitimate message. It's a scam.

Do you have a window up on the screen that you can't close out of?

Customer: replied 10 months ago.