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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am running windows 10 on a satellite. Rec'd a pdf file and

Customer Question

I am running windows 10 on a satellite. Rec'd a pdf file and a friend loaded the program to translate did not work. Everything I print tries to go to a pdf file. I ran the program and does not find my printer. model c550-c5271 rec'd a text to my phone when I try to open I get a message this could damage my phone. no sure what to do.
Submitted: 9 months ago.
Category: Computer
Expert:  Kris R replied 9 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 9 months ago.

You need to change your default printer so it does not print to PDF.

Do you know how to do this?

Customer: replied 9 months ago.
It will not even recognize the printer. It was also working prior to this download. As I get it to recognize my printer
Expert:  Kris R replied 9 months ago.

Is this still required?

Regards

Kevin

Expert:  IT Miro replied 9 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

It looks like the previous Expert is not available any more. I can continue assisting you.
Please tell me if you still require assistance with the printer issue?

I am awaiting your reply.

Thanks,
IT Miro

Expert:  IT Miro replied 9 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 9 months ago.

Hello!

Let me know if you were able to receive my messages.