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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just bought a Lenovo laptop from Best Buy. I had the geek

Customer Question

I just bought a Lenovo laptop from Best Buy. I had the geek squad set it up for me. I picked it up on Sunday and everything was working fine until this a.m. All I get is a blue screen and nothing happens when I tap on it. HELP! I put it on the charger thinking that would fix it. Still nothing happening.
Submitted: 9 months ago.
Category: Computer
Expert:  Satchi replied 9 months ago.

Hi ,

Welcome to .

Please remove the battery from back of the laptop and connect the charger alone .

Press the power button and let me know how it goes .


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