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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
You can reset by your email as well as your phone number attached to your account.
They will be able to reset you this way as well.
Let me know if you are able to log in and reset in this method and we will continue from there.
If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.~Franklin
When you went to that page, and put your email for your paypal in; did it send an email with a reset
code to your email attached to your paypal account?
I have another way in, depending on what you mean by 'its not letting me in'.
Does it tell you that your email is not recognized? Password?
What exactly is it 'not letting you in'.
I need to determine if it is an account issue or something with your device not allowing you
to change it?
If it is not a device issue:
Please call 1(###) ###-####to regain access to your account. They will ask you a serious of questions
that only you will know and can verify. They will be able to tell you what is going on with your acct.