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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a problem connecting through Google to internet

Customer Question

I have a problem connecting through Google to internet service. I have to use Internet Explorer first. Also, I have no Ethernet connection.
JA: What kind of computer do you have?
Customer: HP ENVY dv7 Notebook pc
JA: Have you installed any updates recently?
Customer: HP installed updates a month ago & we recently had to use wideopenwest internet service.
JA: Anything else you want the computer expert to know before I connect you?
Customer: that is all for now
Submitted: 1 year ago.
Category: Computer
Expert:  Kris R replied 1 year ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 1 year ago.

Google Chrome will not work wireless but internet explorer will. Is this your issue?