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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Gmail display became 4 times the size it should be. How do I

Customer Question

Gmail display became 4 times the size it should be. How do I take it down to regular size?
JA: How long have you had this issue with your Gmail account?
Customer: 5 minutes ago
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: Microsoft just wrecked outlook so I have switched over to my Gmail account. The font on Gmail is far too small so I tried to enlarge it to 16 from about 8 by using control shift +. That's when it enlarged and would not work. I am disgusted.
Submitted: 9 months ago.
Category: Computer
Expert:  John replied 9 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 9 months ago.

Could you please provide the following details.

Is this print size issue only on gmail or does it show on all other web pages?

Which web browser are you using to open gmail,is it edge, Internet explorer, Mozilla Firefox, Chrome or any other?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?

Thank you.
Note: - Please reply using the box below.

Expert:  John replied 9 months ago.

Checking to see whether you still need help.

Note: - Please reply using the box below

Thanking you,


Expert:  Cody replied 9 months ago.

Do you still need help with this?

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