How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Computer will not power up with or without external power

Customer Question

Computer will not power up with or without external power connected. power light turns on. What should I check?
JA: Have you tested the connections by doing a ping utility test?
Customer: No, display does not turn on.
JA: Have you installed any updates recently?
Customer: Not recently.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Not that I can think of.
Submitted: 9 months ago.
Category: Computer
Expert:  Charles A. Roberts replied 9 months ago.

Hello my name is***** am sorry you have encountered this kind of problem. Just to verify is this a laptop computer you are having problems with? You also mentioned the computer will not power up. Does the machine turn on at all?

Related Computer Questions