How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I am paying the comcast bill for another individual

Customer Question

I am paying the comcast bill for another individual (************) (ID- ******) (password- ********) Their bill is due, but I don't seem to be able to access it from my computer.My question: how do I go about paying this bill online?
Submitted: 1 year ago.
Category: Computer
Expert:  Isaac Franklin replied 1 year ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 year ago.

Unless they give you their id, login, password

you will not be able to access someones account or change their password/set up etc.

You can attempt to call in with their acct number and pay that way, but it is not accessible to 'change' someone

elses information for accounts such as those without the individual giving you the info needed.

if it is wrong id, password ***** a phone call is the only way. What message are you getting when you try to access it?

And where are you trying to login to pay?