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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have had the same simpletech 1 TB external hard drive for

Customer Question

I have had the same simpletech 1 TB external hard drive for years, and on different computers. Always worked fine. This time it only recognizes it as a local disc. Anything i can do short of reformattin?
JA: How much experience do you have with this particular machine?
Customer: quite a bit.
JA: Have you installed any updates recently?
Customer: no, i had a couple computers and one died, so i "frankensteined" one withe rest of the working pieces
JA: Anything else you want the computer expert to know before I connect you?
Customer: all the other externals work, including an 80 gb simpleteck one.
Submitted: 9 months ago.
Category: Computer
Expert:  Michelle replied 9 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 9 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

what is the make and model of the laptop.