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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a Lenovo Yoga 700, and the Lenovo scan shows an error

Customer Question

I have a Lenovo Yoga 700, and the Lenovo scan shows an error code: WVC007002-UL7CF, mATHEMATICAL OPERATIONS TEST.
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: Windows 10. How do I determine the model?
JA: Have you installed any updates recently?
Customer: I'm not sure. I did get an update a couple of weeks ago. Not sure if that was automatic Windows 10 or Lenovo.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, I suppose not. Everything has been running fine on the computer so far, but this is the second time I've gotten this error message when Lenovo does a scan.
Submitted: 9 months ago.
Category: Computer
Expert:  Bryan replied 9 months ago.

Hi, and thank you for your question. My name is ***** ***** I'll be assisting you today.

The error code you are getting is related to your video/display adapter and/or the Lenovo Solution Center, and we will need to upgrade both of them to resolve the issue.

May I connect remotely to troubleshoot the issue with you now?

Please reply back to me using the box below.

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