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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I GET A MESSAGE WHEN I TRY TO GO TO THE INTERNET THAT FIRE

Customer Question

I GET A MESSAGE WHEN I TRY TO GO TO THE INTERNET THAT FIRE FOX CANT OPEN THE BROWSER. IS THIS A PROBLEN WITH FIRE FOX OR MY COMPUTER
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HP WINDOWS 7
JA: Have you installed any updates recently?
Customer: I DONT KNOW OF ANY
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO THATS ALL
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.

Hi,

I'm sorry about the issue. What's the full error or message?

Is the Internet Explorer program currently working on your computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,