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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 37692
Experience:  Over 20 years of consulting to the IT industry
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I need to reset pin in Windows 10

Customer Question

I need to reset pin in Windows 10
Submitted: 11 months ago.
Category: Computer
Expert:  Jerry Hannell replied 11 months ago.

Hello sir/madam, I would like to help you, please let me know when you are ready.

Customer: replied 11 months ago.
Where is response
Expert:  Jerry Hannell replied 11 months ago.

hi, are you unable to reset your pin for Windows 10?

Customer: replied 11 months ago.
Expert:  Jerry Hannell replied 11 months ago.

can you go to settings, and then select accounts

Customer: replied 11 months ago.
I cannot get into the computer without a pin.
Expert:  Jerry Hannell replied 11 months ago.

there must be a settings option on the screen, can you see it?

Customer: replied 11 months ago.
No. Screen saver only
Expert:  Jerry Hannell replied 11 months ago.

I am out of ideas. Let me opt out and open this question to other experts. If no expert opts in back we can continue.

Expert:  Richard replied 11 months ago.

Hi there and welcome

Can you tell me the email address you used for signing into the computer please?

Customer: replied 11 months ago.
Expert:  Richard replied 11 months ago.

ok, a code was sent to that email account, can you tell me the code please

Expert:  Richard replied 11 months ago.

it is in an email from Microsoft