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Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.
Could you please check on the bottom of Asus laptop for full model and let me know so that i can help you better.
Note: - Please reply using the box below.
If you have trouble finding the model please check this image which gives you an idea where to find it
Let me know
Thank you.Please give me a moment to check the details of that model.
Thanks for waiting.Please try the following
Enable the the back light by pressing Fn key and F4 key at the same time.
Please let me know the result
Sir the $5 is a good faith amount the rest will only be taken when an expert responds.
If you have any disagreement with payment you can contact our customer service.Do you want me to close this question and request customer service to contact you?
Please let me know
Sorry about the confusion you had regarding the payment.
If you do not want to continue i will request to close this question and refund the amount.Once again i apologize for the confusion caused.
No need to reply back that will back to me after this.Customer service will contact you and do the necessary.