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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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What to do if get message that updating went wrong and it

Customer Question

What to do if get message that updating went wrong and it was erasing updates. That's 3 weeks ago.
Submitted: 1 year ago.
Category: Computer
Expert:  Dustin replied 1 year ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 1 year ago.

I am assuming this is happening on your windows 7 computer..

Are you saying its been stuck on the same erasing updates screen for three weeks?

Or are you saying everytime you shut it down and it tries to install updates, it goes back t o that screen and never installs them?

Thank you for your response,

Dustin S