How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

While browsing with Microsoft edge I encountered a fake

Customer Question

While browsing with Microsoft edge I encountered a fake BSOD. I can't get rid of it no matter how I try
Submitted: 9 months ago.
Category: Computer
Expert:  Cody replied 9 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 months ago.

Open task manager --> go to details --> look for microsoft edge right click and choose end task

Customer: replied 9 months ago.
I did that. But the BSOD comes back as soon as I start IE
Customer: replied 9 months ago.
still there?
Expert:  Cody replied 9 months ago.

Yes can we do a remote session?