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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 17928
Experience:  CISCO certified, Microsoft proficient, computing expert.
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I have a SFW123FTC sentry safe, I opened it this morning got

Customer Question

I have a SFW123FTC sentry safe, I opened it this morning got what I needed closed the safe went back and it would not open. Still wont. I know I using the correct combination.
I don't know what to do
Submitted: 11 months ago.
Category: Computer
Expert:  Pete replied 11 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 11 months ago.

If you are using the correct combination then the lock mechanism may have jammed.

You can try hitting the door with a rubber mallet to help loosen the mechanism.

Once you get it open again, apply some light oil to the lock mechanism internally to help keep it opening and closing smoothly in future.


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