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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 17343
Experience:  CISCO certified, Microsoft proficient, computing expert.
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Outlook 2013 index is rebuilding - taking forever, 2 days

Customer Question

Outlook 2013 index is rebuilding - taking forever
JA: How long has this been an issue?
Customer: 2 days after emptying delete folder
JA: Have you installed any updates recently?
Customer: no, but I've activated a batch file with copies the PST to a backup folder.
JA: Anything else you want the computer expert to know before I connect you?
Customer: is this going to be a charge to me?
Submitted: 9 months ago.
Category: Computer
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

What size is the PST folder?

Approximately how many items originally needed indexed?

How many items are remaining still to be indexed?

Customer: replied 9 months ago.
27 gigs. 75,000 to be indexed
Customer: replied 9 months ago.
I am not at the computer. cannot remotely connect.
Expert:  Pete replied 9 months ago.

You can ignore any automated offers for remote assistance, and we can reply back and forth here instead.

Was it 75,000 items initially, or are there 75,000 remaining to be indexed?

75,000 items could take around 6-8 hours to index.

Customer: replied 9 months ago.
Okay, I'm back.
75K items remaining, I think.
Customer: replied 9 months ago.
Windows 10 64-bit with Office 2013 64-bit.
Expert:  Pete replied 9 months ago.

Ok, and how many items are remaining now?

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