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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have had frustrating experience trying to get 'a person'

Customer Question

I have had frustrating experience trying to get 'a person' to hep me! Just eadless and senseless pop-ups which mean nothing!
JA: What kind of computer do you have?
Customer: Gigabyte Model Q1580l
JA: Have you installed any updates recently?
Customer: yes all
JA: Anything else you want the computer expert to know before I connect you?
Customer: I ha ve tried to register passwords etc anh as soon as they are accepted, the next thing is they are rejected I
Submitted: 10 months ago.
Category: Computer
Expert:  GeekGal replied 10 months ago.

Hello. My name is***** am a computer professional with over 15 years of experience with both Mac and Windows. I am sorry that you having such a frustrating experience. I would be happy to help you with this. What particular passwords are you having trouble with? Email passwords or website logon passwords, etc?

Expert:  GeekGal replied 10 months ago.

The fastest and easiest way for me to resolve this would be for me to remotely connect to your computer so I can see exactly what is going on and work on fixing it while you watch. Would you be ok with that?