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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cannot use picasa because this keeps coming up c

Customer Question

cannot use picasa because this keeps coming up c block;restoreerr=2facetemplatesv2-index.db please explain.
JA: What kind of computer do you have?
Customer: asus laptop windows 7
JA: Have you installed any updates recently?
Customer: my wife updatedadobe reader
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am a senior old fart and in a hell of a mess
Submitted: 11 months ago.
Category: Computer
Expert:  Cris replied 11 months ago.

Hi, thanks for using I am Cris.

Can I offer you secure remote support so I can log into your PC and resolve the issue?