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Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Google never change the password ***** any email address, it seems your account is hacked, can you tell me, what you have tried so far to get back to your account, So, that I can skip those steps.
Let me know the email address.
is this a gmail account or a verizon email account ?